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How to fix “Unable to login Webroot account” error?

James by James watson

Published Fri, Mar 23rd 2018, 11:26 | Computers

Webroot offers you the most effective and prominent antivirus for your PCs, Macs, and other digital devices that are compatible with all operating systems. This antivirus detects online and offline threats, viruses, phishing, and other malware and fixes them on-time. It is a set and forgets software application that provides satisfactory services. To ensure the complete protection of the device, a user need to first purchase the Webroot antivirus. Before completing the purchase, you needs to login to your Webroot account. However, the whole process of purchasing can also be done by checking out as a guest but it is recommended to create a new account or login to your existing account as it helps in the online management of your Webroot antivirus. After creating the Webroot account, the users will have their username and password by which they can access their account from anywhere around the globe. While logging in to your account, you might face a number of issues, one of the common issue is can’t able to log to their account. If such problem occurs, then the message displays on the screen, "Can't log in?" In this article, we will guide you how to log in to your Webroot account, in case, you lost your password. Step 1: While logging in if the user sees the message "Can't log in?" then Click the link in "Forgot Password". Step 2: Now, to reset the Password, select the option of “Password” or “Personal Security Code”. Step 3: Click on the username and enter the email address Step 4: After entering the email address or username if the user receives a message asserting, "Your account has not been activated", then the user will get an activation email on the account. Step 5: Now click the “Resend Email button” and follow the instruction given in the email. If the user still can’t able to reach the login account then repeat the same process Step 6: After repeating the same process again when the user will state the error, “Error(UPW003)” The Error(UPW003) means that “the email address you entered does not exist in our system. Please check the email address you entered or use the email address to create an account". Step 7: Now, click on the button provided with the message to reach your account. Step 8: To get your account details, “Type in the answer to your Security Question. This answer is case sensitive”. Select your security question and answer it carefully If the user answer is correct, then you will be sent an email with a link to reset your Password or Personal Security Code as you requested. Step 9: Now, click the link in the email to reset your credentials. After following this process, the user could be able to log in again. But if the problem persists, then call Webroot Support Number. Source: http://help-number.com/blog/unable-to-login-webroot-account-error/

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