How to Prevent your AVG Subscription from Auto-extending?
by Sam Smart
Published Wed, Jan 31st 2018, 09:30 | Computers
AVG Technologies is a market leader known for providing highly reliable and effective security solutions to the world. AVG antivirus solutions are demanded as they provide utmost protection to your Windows, Mac, Android and iOS devices. After installing an AVG antivirus on your device, you can be sure of the following:
Complete protection against spyware, malware, Trojan horses, Ransomware and other threats
Network security
Firewall protection
Fast speed of your device (due to regular removal of temporary and junk files)
Be it AVG Ultimate, AVG Internet Security, AVG Cleaner for Mac, AVG antivirus for Android or any other product, you need to first purchase the subscription and then download, install and activate it. However, a free trial version of all these AVG products is also available but if you want to have access to the advanced security features, go for a paid one.
Now, every AVG antivirus remains active for a certain period of time and after which it gets expired. Once expired, your device may get vulnerable to the risks of viruses and hacking attacks. To prevent this problem, AVG has enabled auto-renewal or auto-extend feature in all its products.
With this feature, your AVG antivirus subscription will get automatically extended by 15 days prior to the start of the next subscription period. It will automatically charge the amount for the next subscription from the card, the details of which you have provided during the first subscription’s payment. However, you will receive a notification email 45 days before the start of the next subscription.
To avoid this situation, you can simply cancel your AVG antivirus subscription auto-extension by any of the following ways:
Via the cancellation link in the notification email sent to your registered email ID
Via your AVG MyAccount to handle and manage your orders as well as AVG product subscriptions
Using email notification
Please note that the AVG customer support provided here for the cancellation of the auto-extend service is applicable for AVG AntiVirus, AVG Internet Security, and AVG PC TuneUp. Find below the steps for the same:
Search for the original purchase confirmation email from your email ID. This email will be with the subject line “We’re keeping you protected and your subscription price update”.
Find out the link in that email to discuss or describe the ways to cancel your subscription
You might see a message for the confirmation, hit Yes
You will now receive a new mail containing the subscription cancellation request link
Click on that link to complete the cancellation process
Or you might also get an unsubscribe link in a new email
Click on that link and complete the cancellation process
Please note that if you haven’t received any email, check your spam or junk folder!
Via AVG MyAccount
Visit the official website of AVG antivirus
Open the login page
Provide the registered email ID and password to access your AVG account
If you haven’t created an account on AVG then click on Create a New Account
Enter the required information and register with the same email ID you have provided during purchase of your AVG product
Once signed in, open My Products to check all the AVG products you have purchased
Hit the arrow button next to the product you want to cancel the auto-extended subscription of
This will show you the complete description of that product
Now, click Cancel Subscription
You will see a pop-up asking for the confirmation of the subscription cancellation
Confirm the action
The extension for the next period is cancelled!
If you are still unable to cancel the subscription, contact AVG customer service team before your subscription extends. The team offers round the clock support services, so you can contact them anytime as per your convenience.
Source - https://onlinepchelp247.com/blog/avg-subscription-auto-extending/
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